Estum provides end-to-end services in healthcare industry – both Payer and Provider segments. We have been working with major health care service providers and the hospital businesses to transform their business operations by delivering efficiencies, process improvements and economies as well as an exceptional customer service and rapid claims processing.
Healthcare Payers Industry OverviewHealthcare Payers are in a state of flux. Many healthcare and pharmaceutical companies are choosing business process outsourcing (BPO) providers to manage select functions, such as customer service, back-office workflow, claims administration, and data management.
Healthcare provider Industry OverviewHeathcare Providers strive to achieve "meaningful use" status, the EMR learning curve often poses a barrier – which potentially leads to losses in efficiency, productivity, and revenue. Challenged by the market time pressures, providers are increasingly looking to Business Process Outsourcing as source of process expertise and competitive advantage. Providers who partner with VANQO leverage the strategic advantage of a Business Process Outsourcing (BPO) company with unparalleled experience and expertise in the healthcare industry. Our integrated BPO model with Revenue Cycle Management and Electronic Medical Record solutions (EMR) support companies through every step of the technology transformation and business services process – from initial installation and deployment to employee training, ongoing support, and 24/7 customer care